Last updated: July 19, 2026
Thank you for shopping at Yiwu Canhe Import & Export Co., Ltd. All orders are processed and shipped in accordance with the terms set forth below.
1. Order Processing Time
Orders are typically processed within 1-3 business days after payment is confirmed.
We process and ship orders throughout the week, including weekends and public holidays, to ensure your orders are handled as quickly as possible.
2. Shipping Times
We strive to ensure your products reach you as quickly as possible.
Once your order has been shipped, the estimated delivery time is 7 to 15 business days.
Please be aware that shipping times are estimates and may vary depending on your destination, customs clearance processes, and the courier’s efficiency.
Factors such as peak holiday seasons, severe weather conditions, customs inspections, or unforeseen logistical disruptions may cause slight delays beyond our control.
3. Shipping Costs
Shipping costs are calculated at checkout based on your destination and the weight of your order.
Any applicable taxes or import duties are the responsibility of the customer.
4. Tracking Your Order
Once your order has been dispatched, you will receive an email containing a tracking number.
You can use this number to monitor the progress of your shipment online.
Please allow 24-48 hours for the tracking information to update in the carrier’s system.
5. Shipping Address
Please ensure that your shipping address is accurate and complete.
We are not responsible for orders that cannot be delivered due to incorrect or incomplete addresses provided by the customer.
6. Contact Us
If you have any questions regarding your shipment or need further assistance, please feel free to contact our customer support team:
Email:
service@canhetrade.com
Office Address:
Room 302, Unit 2, Building 7, Chenzhai Village, Houzhai Street, Yiwu, Zhejiang Province, China